Volunteer self-management, autonomous management or external management: there are different models when it comes to managing a co-ownership. And with an estimated 7,500 syndicates of co-ownership in Quebec, it’s easy to see why. But which model is best? What are the advantages of working with a condo management company? How do you choose one? Stay tuned as Jessica Marcotte, co-founder of Deluxco Gestion Immobilière, explains what makes a good condo management company!

If voluntary and autonomous self-management is more often the model favoured by the syndicates of smaller co-ownerships who believe they are saving money in this way, it’s mainly because they think they are. Unfortunately, this is not always the case, and opting for the services of a good condo management company can actually pay off in the medium and long term.

But what makes a good condo management company?

1. Versatily
First of all, it’s important to understand that being a condominium manager is a very comprehensive job. A good condo management professional must be versatile. He must be able to juggle several skills, such as finance and accounting to prepare financial statements, budgets and taxes. He or she must also have a good knowledge of the laws governing co-ownership. Many syndicates still find themselves at a loss with recent legislation, or when a co-owner fails to pay his condo fees. A good condo management company must also have a sound knowledge of building structure and maintenance, to keep buildings in good shape.

2. A complete range of services
Of course, it’s impossible to be an expert in all these fields. That’s why a good manager surrounds himself with the best partners to offer a complete, high-quality service to co-owners. The range of condominium needs is vast, as is the number of people involved. We’re talking about claims adjusters, building inspectors, all the construction trades, lawyers and notaries, banking institutions, insurance brokers and so on. Surrounding yourself with the right suppliers not only saves condominium owners money, it also guarantees better service.

3. Excellent communication
But technical skills are not enough. A good manager must also be an excellent communicator and know how to create solid human relationships. Understanding and reconciling residents’ needs is essential, because living in a community requires listening and empathy. Sometimes, interests can diverge, and this is where a manager’s skill comes into its own. A competent manager will intervene tactfully and at the right moment to ease tensions, find equitable solutions, and maintain a harmonious living environment. Ultimately, it’s this attention to human detail that transforms simple management into a true community experience.

In conclusion, if you are involved in any way in the management of a condominium, contact us. Our condominium specialists and partners are here to advise and guide you every step of the way.